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FDIC-Insured - Backed by the full faith and credit of the U.S. Government
Secure Email
Use our secure contact form to send us an email that includes sensitive or confidential information, knowing that it will be safe.
Phone
Call us Toll Free at 1-800-285-2216 or call our 24 Hour Bank by Phone System Toll Free at 1-888-588-6272.
Card Management & 24/7 Debit Card Support
1-800-285-2216 - follow the prompts to reach a card specialist.
1-800-472-3272 - to report lost or stolen Visa Check card or ATM card.
1-833-221-8644 - Debit Card Support - after hours
1-800-567-3451 - Card Pin Support
1-800-992-6202 - Spanish
In Person
Visit any one of our branch locations during business hours to talk to us face to face!
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Contacts by Location
AUSTIN / OREGON (800) 285-2216
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LOANS
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Mark Garrison
Senior Loan Officer
Austin Market
NMLS# 518240
mgarrison@mc.bank
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Benjamin Beckman
Northwest Market President
bbeckman@mc.bank
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LOANS
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Bobby Martin
Senior Lender
Senior Vice President
NMLS # 495980
bmartin@mcbanktx.com
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Wendy Harris
Senior Loan Officer
NMLS# 509857
wharris@mc.bank
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Conner Faught
Loan Officer
NMLS# 2449115
cfaught@mc.bank
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CUSTOMER RELATIONS SPECIALISTS
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Diana Rodriguez
Vice President
Early Operations Manager
drodriguez@mc.bank
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Melinda McCombs
Customer Relations Specialist
mmccombs@mc.bank
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Erika Reyes
Customer Relations Specialist
ereyes@mc.bank
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GOLDTHWAITE (325) 648-2216
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LOANS
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Epi Balencia
Loan Officer
NMLS# 909088
ebalencia@mc.bank
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CUSTOMER RELATIONS SPECIALISTS
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Jessica Balencia
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Alejandra Arredondo
Customer Relations Specialist
aarredondo@mc.bank
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Gail Brooks
Customer Relations Specialist
gbrooks@mc.bank
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Lorraine McFarland
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LOANS
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Mandy Blackwell
Senior Loan Officer
NMLS# 509858
mblackwell@mc.bank
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CUSTOMER RELATIONS SPECIALISTS
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Jollene Elliott
Customer Relations Specialist
jelliott@mc.bank
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Mashell Thompson
Customer Relations Specialist
mthompson@mc.bank
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LOANS
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Nikki Keller
Operations Manager
NMLS# 1849312
nkeller@mc.bank
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Aaron Shacklett
Senior Loan Officer
NMLS# 1557103
ashacklett@mc.bank
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CUSTOMER RELATIONS SPECIALISTS
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Laurel Hyles
Customer Relations Specialist
lhyles@mc.bank
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Mary Jimenez
Customer Relations Specialist
mjimenez@mc.bank
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Tech Support (325) 648-2216
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Brady Rountree
Chief Information Officer/IT Manager/
Security Officer
Senior Vice President
brountree@mc.bank
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Briana Guthrie
Vice President
Senior IT Support
bguthrie@mc.bank
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Richie Rich
IT Support
crich@mc.bank
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